Personal Information

I will only collect personal information where the information is necessary to perform one or more of my functions or activities. In this context, ‘collect’ means to gather, acquire or obtain information in circumstances where the individual is identifiable or identified.

The information that is collected from you will only be used by me and/or those employed by me in my business The Sacred Season. I may hold and use your personal information to contact and communicate with you as well as for internal record keeping, billing and account management, and administrative purposes. I may also use the information that you provide to me for market research, business and product development and to comply with legal obligations.

The Privacy Act 1988 currently defines ‘personal information’ as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:

• whether the information or opinion is true or not; and

• whether the information or opinion is recorded in a material form or not.

As a business, I may collect the following information from you:

• your name;

• your contact details including email, mailing address and phone numbers;

• your marital status;

• your date of birth;

• images of you;

• your credit card details, billings details and account information;

• your demographic information;

• your birth plan;

• client surveys;

• information through our internet cookies;

• personal information that you provide to me either directly or indirectly when completing forms or payment of accounts;

• any other personal information that is gained through our meetings, phone calls, emails and social media interactions.

Disclosure of personal information

I will not disclose your personal information, data or images of you to a third party without your written consent/authorisation.

I will not publish any images of you on my website, social media or promotional materials without your written consent/authorisation.

You may request details of the personal information that I hold about you.

I rely upon customers advising us when their personal information changes. If you feel that any information that I hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, it is your responsibility to contact me using the contact details on my website.

I will take reasonable steps to correct any information found to be inaccurate, out of date, incomplete, or misleading.

Complaints

If you believe that I have breached the Australian Privacy Principles and wish to make a complaint, please contact me using the contact details on my website and provide me with your grievance. I give you a guarantee that your complaint will be investigated and rectified with a follow up notification in writing of the outcome.

Unsubscribe

You can unsubscribe from my database at any time by either contacting me directly or using the unsubscribe/opt-out function in the communication that has been received by you.

Storage and Security

We are committed to ensuring that your information provided both electronically and physically is secure. I cannot guarantee the security of the information that is transmitted to or by The Sacred Season over the internet.

Third Party Websites

My website contains links to other websites. It is important to be aware that I have no control over the privacy policy of those organisations.

Amendments

I may at my discretion, make changes to this privacy policy and I will publish the amended policy on our website. It is your responsibility to check my privacy policy regularly to be aware of any changes.

Payment Options

The Sacred Season uses the following payment options:
Bank transfer via invoice. Payment plans are available.